Support and development

We take care of updates, backups and small changes so the site keeps working and you do not have to think about it.

Who it is for

  • Businesses without a developer on staff
  • Owners of sites built by others who no longer respond
  • Online stores where an hour of downtime means lost orders

What is included

  • The site is monitored and restarts on its own if it fails
  • Daily backups
  • Up to 2 hours of small changes a month: texts, photos, prices
  • Monthly report
All services

Packages and prices

We fix the final price in the contract once the details are agreed. It does not grow without your consent.

Hosting and care

from 950 lei per month

  • Hosting and SSL certificate
  • Daily backups kept for 30 days
  • Uptime and domain expiry monitoring
  • Security updates
  • Response time: downtime within the same business day
  • Changes: not included, paid by the hour
  • Who it is for: brochure sites and landing pages that rarely change
  • How to cancel: monthly, no annual contract: cancel in any month
Choose this package

Basic

from 2,500 lei per month

  • Monitoring and backups
  • Security updates
  • Hours of changes per month: 2 hours
  • Response time: changes within 2 business days
  • Monitoring: site uptime, SSL certificate, domain expiry
  • Where the site lives: on hosting in your name
  • Hosting: paid separately
  • Platforms: sites we built and WordPress; others after an audit
  • How to cancel: monthly, no annual contract: cancel in any month
Choose this package

What the price is made of

You can take only the modules you need. Each one is priced separately.

Stage or moduleTermPrice
Extra edit hourfrom 500 lei
Monitoring and backupsIncluded

How we work

  1. 01

    Onboarding

    We get the access, check the site and make the first backup

    2 days

  2. 02

    Monitoring

    We connect alerts for downtime and domain expiry

    1 day

  3. 03

    Ongoing work

    We handle your requests in order of urgency

    for the whole contract

Example: what you get

A hypothetical scenario that shows how the work usually goes. Real projects are in the Projects section.

The project. A transport company's site was built three years ago and nobody updates it.

What we do. An audit, a move to new hosting in the company's name, security updates and daily backups.

What you get. A working site, a monthly report and edit hours included, with no annual contract.

Projects in this area

Online store for knitwear in Moldova

A store where the owner changes products, texts, delivery and payment herself, with no developer. The store is ready to launch and is waiting for its domain and bank keys.

View project

The moduloom admin panel

The admin panel where our clients change their own site: texts in three languages side by side, a preview before publishing and version history.

View project

Migration and exit

  • Moving to us: email on your domain keeps working the whole time, no messages are lost
  • Leaving: within 3 days we hand over a full archive with the site files, the database and all access
  • No penalties for leaving: we finish the month you have already paid for

FAQ

Do you take over sites built by other studios?

Yes, after a free one-hour audit. If the site is in very bad shape, we say so directly.

What happens to unused hours?

They roll over to the next month, but no further.

How fast do you respond?

To downtime within 2 hours, weekends included. To changes within 1–2 business days.

Shall we discuss your project? The first consultation is free.

We reply within one business day with a time and cost quote.